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Knowledgebase

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Articles in this category

How to Strengthen Tulsi Beads

To make Tulsi products strong and long-lasting, you can soak them in oil. Mustard seed oil is typically used in India and Linseed oil has shown to be effective, though any nice quality vegetable oil c...

10,884
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How to Put on Tilak

This is from Chapter 6 of the Bhakta Handbook. *************************************** Tilaka refers to the markings which Vaisnava devotees apply to their bodies, to remind themselves and others ...

14,810
(117)
Does Srimad Bhagavatam set have Cantos 11 & 12?

Srila Prabhupada only translated Srimad-Bhagavatam up to Canto 10 Chapter 13. So there is no Prabhupada Bhagavatam available after this.Some cheat and include translations and 'Bhaktivednata Purports'...

12,443
(98)
Mridanga has a gap between the head and body

There is a gap between the head and the rubber bumper on the Tilak Mridangas by design. If we don't leave this gap, then as you tune the heads the heads stretch and close this gap which will eventuall...

385
(2)
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How Can I Track My Order?

Category: Where is my Order?

All Current Information About Your Order is Always Available Online: You can always get the complete and up-to-date information about the current status of your order by going to the order tracking pa...

68,469
(279)
My credit card is not being accepted at KrishnaStore.com

Category: Payment Questions

At Krishnastore.com we accept Visa and Mastercard cards. We can accept credit cards, debit cards and gift cards as long as they have one of these logos on them and they have a CVV card verification nu...

56,519
(139)
How to Install the Downloaded Kindle Books

Category: Downloadable Products

****************** ACCESSING DOWNLOAD ****************** After you order the download, on the checkout success page there is a link to the .zip file that contains the Prabhupada Kindle books. It is...

38,553
(231)
How Much Will it Cost to Ship to me?

Category: Payment Questions

Our System Will Automatically Calculate the Shipping Cost for You: There is no need whatsoever to write to us to ask how much it will cost to ship a particular item to you. Our system can automaticall...

37,380
(891)
How do I find the link for my purchased download(s)?

Category: Downloadable Products

For downloadable items, the link is typically shown on the page after order completion. To find the link again you can follow these directions: 1. Log in to your account at http://www.KrishnaStore.co...

36,383
(48)
Where to Enter My Gift Certificate Code?

Category: Payment Questions

There is no gift certificate code to enter. The code that is entered on the checkout is not for gift certificates, it is for discount coupons. Gift certificates work differently.In the email you recei...

30,234
(47)
Shipping Times.

Category: Where is my Order?

www.KrishnaStore.com makes every effort to fulfill orders as fast as possible. Since we ship worldwide, and sometimes have to ship your order from overseas. Typically international shipping takes un...

19,235
(411)
My Order Has Not Arrived Yet

Category: Where is my Order?

Your most up-to-date order information is always available online: You can always check the status of your order online at Order Information Please check this before sending us a support request about...

15,422
(638)
Exact colors / patterns of Saris?

Category: Clothing

We are not able to provide exact photos and descriptions of the saris we will send on a particular order. We know this is not suitable for some of the ladies. In that case we would suggest you order y...

355
(2)
Tracking Exception "Package is Lost"?

Category: Where is my Order?

If you receive a delivery exception saying that your package is lost please ignore this message. It is not correct. It is some error in the tracking system. Many customers are getting this message at ...

375
(2)
Mridanga has a gap between the head and body

Category: Knowledgebase

There is a gap between the head and the rubber bumper on the Tilak Mridangas by design. If we don't leave this gap, then as you tune the heads the heads stretch and close this gap which will eventuall...

385
(2)
Loading Audio and Video USB Thumb-drive / Sticks to your Device

Category: USB Sticks / Thumb Drives

Introduction The audio and video files we supply on USB sticks / thumb drives are compatible with and can be played on all modern devices including: Computers running Windows, MacOS and Linux Phones ...

14,263
(29)
USB Stick VedaBase File

Category: Downloadable Products

  USB stick are also files for installing Folio Info base on a computer which is the Vedbase. And the files on this USB stick are coming from Bhaktivedanta Archives and they have all instruction...

3,245
(10)
I did not receive all the items I ordered?

Category: I Did Not Receive All the Items I Ordered?

We ship different items from different locations. So if you ordered more than one item then you may receive more than one shipment on your order. So the other items on your order have been shipped in...

4,637
(153)
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