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Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.  

» Subcategories:

Where is my Order?
Shipping Times.
My Order Has Not Arrived
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Downloadable Products
How to Install the Downloaded Kindle Books
Folio Infobase on Windows 7
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Payment Questions
My credit card is not being accepted at
Where to Enter My Gift Certificate Code?
Where is the chadar from the Dhoti / Chadar set?
Can I see exact photos of the clothing I want to order?
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I Did Not Receive All the Items I Ordered?
I did not receive all the items I ordered?
I did not receive the Peacock Fan on my Order?

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How Much Will it Cost to Ship to me? Article rated 3.8/5.0
Our System Will Automatically Calculate the Shipping Cost for You: There is no need whatsoever to write to us to ask how much it will cost to ship a particular item to you. Our system can automatica...
How Can I Track My Order? Article rated 2.6/5.0
All Current Information About Your Order is Always Avalable Online: You can always get the complete and up-to-date information about the current status of your order by going to the order tracking pa...
The Status of my Order is Still "Processing" Article rated 3.0/5.0
Occasionally there may be a delay in your order's status changing from "processing" to "shipped" Our target is to ship all orders within 24 hours of receiving them. Occasionally this is not possible ...
My Order Has Not Arrived Yet Article rated 2.3/5.0
Your most up-to-date order information is always available online: You can always check the status of your order online at Order Information Please check this before sending us a support request ab...
How to get the Folio working on Mac (OS-X) Article rated 3.6/5.0
The Folio is Windows based software so if you want it to run on Mac you need to use an Emulator. An emulator is a program that lets other programs run inside of it, and makes them think you are run...
Little Krishna DVDs Not Working on DVD Player (North America) Article rated 3.5/5.0
As stated in the description on the product page here (, the Little Krishna DVDs are in PAL format. In the US a...
Installing Prabhupadas books on your Kindle Article rated 2.6/5.0
1) Download the 70 MB zip file. 2) Extract the files by right-clicking on the file and selecting extract files or something from the menu [depending on their computer and operating system]. 3) Plug...
How to Strengthen Tulsi Beads Article rated 4.8/5.0
To make Tulsi products strong and long-lasting, you can soak them in oil. Mustard seed oil is typically used in India and Linseed oil has shown to be effective, though any nice quality vegetable oil c...
How to Put on Tilak Article rated 4.3/5.0
This is from Chapter 6 of the Bhakta Handbook. *************************************** Tilaka refers to the markings which Vaisnava devotees apply to their bodies, to remind themselves and others ...
Does Srimad Bhagavatam set have Cantos 11 & 12? Article rated 4.2/5.0
Srila Prabhupada only translated Srimad-Bhagavatam up to Canto 10 Chapter 13. So there is no Prabhupada Bhagavatam available after this.Some cheat and include translations and 'Bhaktivednata Purports'...

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