Satisfaction Guarantee
At KrishnaStore.com you will find everything you need to practice Krishna Consciousness at home including the original books and teachings of His Divine Grace A.C. Bhaktivedanta Swami Prabhupada, the Founder-Acharya of the International Society for Krishna Consciousness (ISKCON).
When you shop at KrishnaStore.com your satisfaction is completely guaranteed. We stand behind our products 100%. If you are not completely satisfied you are free to return any product for a full refund within 30 days.
Custom orders including prints, canvas prints and Deities larger than 10" are specially made-to-order and are therefore not covered by this. They can be replaced if they are faulty but returns are not possible on custom order items.
To return items you must first get a return authorization from our Customer Support Help Desk. Please do not return any items without this authorization as we have to provide you with the address to return the items to. We can not refund any items that are returned without authorization.
Shipping Methods
Over the years we have discovered our customers generally prefer the most reliable and economical shipping methods and do not mind waiting a few extra days to receive their order to save significantly on the shipping cost. So our shipping policy aims to provide you with very reliable shipping with reasonable prices. We do not generally offer express, overnight or two-day shipping, our standard shipping methods are the most reliable and economical ones so please allow at least two weeks from the shipment date for receiving your order.
KrishnaStore.com ships from warehouses in different locations depending on the product so if you order more than one item you may receive more than one shipment and they may arrive at different times. We ship many tems directly from Vrindavan by registered air mail or courier which typically takes about two weeks to arrive from the shipment date. The actual shipping time is not in our control, it depends on the postal and courier services, and can sometimes take a bit longer.
We ship many items with the United States Postal Service.
Media Mail: Many people choose Media Mail because it is the cheapest shipping method. Please be aware that media mail can take up to two weeks to arrive.
Priority Mail: Priority mail is a very good service. It generally takes 2-3 days to anywhere in the US. It is a very good service compared to the other 2nd day air services.
International Mail: All our international orders are sent by Air Mail. Please be aware that International Air Mail typically takes 10-14 days to arrive, occasionally it can take a little longer.
VAT & Customs Duties: Our prices do not include VAT & customs duties. It is possible that your country may add some charges to items that we ship from outside the country. This is completely out of our control and it is the responsibility of the customer to pay these charges if they are made by your government.
You can select the shipping method you desire for your order on the shipping page in the checkout section.
You will receive full information about the shipments on your order with the tracking numbers as soon as the order ships by email.
This system has been working very well for our customers for many years now and it enables us to provide you with the best quality items at the most reasonable prices and to get them to you using very reliable shipping methods that are not too expensive.
If you have any questions or comments please contact us at INFORMATION
KrishnaStore.com.
Hare Krishna Store Limited
https://KrishnaStore.com
